FAQ & support

Do you have questions or need help? Check the section below. Most answers can be found in our FAQ.
What is NextRound for a punching bag?
How is the data measured in the punching bag?
What comes with the product and order?
In what courses can I use NextRound?
How do the updates work?
Do I need WiFi for NextRound?
Do I need power for NextRound?
How can I hang NextRound? In which place?
Do I have a warranty on NextRound?
Is the tablet in the total package?
Can I personalize the punching bag with my own logo?
Do I get a discount when purchasing multiple punching bags?
Can I stream the app to a large screen?
How do I install the NextRound app for the first time?
What types of workouts are available in the NextRound app?
Can I track my progress with the NextRound app?
Are there preset workout programs in the app?
Can I create my own workouts in the NextRound app?
I have a gym, can all my members create an account?
Possible to link multiple bags on one screen
What happens if my payment fails?
Can I cancel my license at any time?
Do you offer discounts for long-term subscriptions?
How do I receive my invoices?
How can I place an order for a NextRound product?
What's next, after I order NextRound?
How long will it take to receive my order?
Can I change my order after I place it?
Installing fails, can I get help?
What can I do if NextRound is not working properly?
My smart punching bag is not connecting to the app. What now?
How can I report a technical failure?
What should I do if I forgot my password?

Any other questions?

Do you have specific questions, want us to think along about the possibilities or want to receive a quote for multiple bags? Hit us up. Or book an online demo with one of our experts.